October 8, 2009
Social Media Monitoring Tools: Lessons From My Own Search Social Media Monitoring Services enable you, your company or your brand to listen to and participate in online conversations. They have gained popularity over the last few years and their insight and analysis they offer can be crucial to being a meaningful part of the online conversation. But if you are starting from zero, where do you begin? Earlier this year I set out to research .....
Tagged as:
Biz360,
BuzzLogic,
Dan Schawbel,
Impact Watch,
Ken Burbary,
monitoring tool,
network monitoring tools,
Radian6,
SM2,
social media monitoring,
social media monitoring tools,
Social Media Monitoring Tools - A Case Study,
Social Mention,
Techrigy,
Trackur,
Visible Technologies
September 11, 2009
Social Media Disaster, Trust and Winning Trust Back What would you do, ask the experts? A few days ago I blogged about the Adrian Flux Insurance Group with whom I am having some challenges. Adrian Flux’s reaction was to comment on my blog using a FAKE name from a FAKE company they use within their social media out reach. Unfortunately for Adrian Flux the “Whois” records go back to registration to their Marketing Manager David Wilson and the .....
Tagged as:
BuzzLogic,
Google Alerts,
Nielsen,
PopularMedia,
Radian6,
Reputation Defender,
Sentiment Metrics,
Sentiment Metrics or PopularMedia,
SM2,
Social Media Disaster,
TNS Cymfony,
Trackur,
Visible Technologies
